At LionKasino, member privacy is a priority we take seriously. This policy clearly explains how we collect, use, store and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). By using the LionKasino platform, you agree to this policy.
Six core principles that shape how LionKasino handles the personal data of Malaysian members
All data you transmit to LionKasino is protected with 256-bit SSL encryption — the same security standard used by Malaysia's major banks. Your password is never stored in a readable format.
LionKasino does not sell, rent or trade your personal data to any third party for marketing purposes. Your data is used solely for the purposes clearly stated in this Privacy Policy.
All of LionKasino's data management practices are in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), including the requirements for minimum data collection and legitimate purpose.
You have the right to access, correct, and request the deletion of your personal data at any time. LionKasino will process your request within a reasonable timeframe and without any unnecessary barriers.
LionKasino retains your personal data only for as long as necessary for the stated purposes or as required by law. Data that is no longer needed will be securely deleted in accordance with established procedures.
In the event of a data security breach affecting your information, LionKasino is committed to notifying you within the timeframe required by Malaysian law and taking immediate remedial action.
Under Malaysia's PDPA, you hold the following rights in relation to your personal data at LionKasino
You have the right to request a copy of the personal data lionkasino holds about you at any time. Requests will be processed within 21 working days.
If your data is inaccurate or out of date, you may request that LionKasino correct it. Log in to your account or contact our support team for a prompt update.
You may request the deletion of your personal data when it is no longer necessary, subject to any applicable legal retention obligations.
You may object to the processing of your data for specific purposes, including direct marketing, and LionKasino will honour that objection.
In certain circumstances, you have the right to request that LionKasino restrict how your data is processed while a dispute or review is ongoing.
Send an email to support@lionkasino.click with the subject line "Personal Data Request" along with your full name and account number for us to process.
Questions about your privacy?
View FAQThis Privacy Policy is published by LionKasino, an online casino entertainment platform operating under the domain lionkasino.click. This document details how LionKasino collects, stores, processes, uses, and protects the personal data of all users and members who access or use our services.
LionKasino operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and all regulations issued under it. We take a "privacy by design" approach — meaning data protection is not an add-on to our systems, but is fundamentally built into every process and feature of the LionKasino platform.
This policy applies to all individuals who register a LionKasino account, browse our website, use any mobile application we provide, or interact with our platform in any way. By using LionKasino, you confirm that you have read and understood this Privacy Policy and agree to the processing of your personal data as described herein.
LionKasino collects only the personal data that is strictly necessary to deliver our services safely and effectively. The categories of data we collect are as follows:
| Data Category | Example | Mandatory / Optional |
|---|---|---|
| Identity Verification | Full name, IC number, date of birth | Mandatory |
| Contact | Phone number, email address | Mandatory |
| Financial | Payment methods, transaction records | Mandatory (for transactions) |
| Usage | Game records and activity logs | Automatic |
| Technical | IP address and device type | Automatic |
LionKasino collects your personal data through several distinct channels, each serving a specific purpose to enhance the security and quality of the services we provide:
Most of the personal data we hold is collected directly from you during the following processes: new account registration on LionKasino, identity verification (KYC) required prior to your first withdrawal, use of the contact form or live chat with our support team, and account information updates you make yourself through your profile settings.
When you use the LionKasino platform — whether via web browser or mobile app — our systems automatically record certain technical data. This includes your IP address, device type, browser information, pages visited, and actions taken within the platform. This data is collected primarily for security and fraud prevention purposes.
When you make a deposit or withdrawal using Malaysian payment methods such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX (Maybank2u, CIMB Clicks), the respective payment service providers may share certain transaction details with LionKasino for verification and processing purposes. This information is used solely to process your transaction and for no other purpose.
LionKasino processes your personal data only for legitimate, clearly defined purposes as outlined below:
Your data is used to create and maintain your LionKasino account, verify your identity at login, process deposits and withdrawals, and ensure you receive all the services you are entitled to. Without this data, LionKasino cannot provide its services safely and effectively.
Member account protection is among LionKasino's highest priorities. Technical data and usage patterns are continuously analysed to detect unusual activity that may indicate fraud attempts, unauthorised access, or money laundering. This processing protects not only LionKasino but, more importantly, your account and funds.
As a financial platform, LionKasino is subject to various legal obligations, including Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements. Certain data must be retained for periods prescribed by Malaysian law for audit and compliance purposes. Processing for these purposes constitutes a legal obligation that cannot be declined.
LionKasino analyses usage data in aggregate — not at an individually identifiable level — to understand how the platform is used and identify opportunities for improvement. This helps us refine the interface, add games that Malaysian players enjoy, and enhance overall platform performance.
Your contact information is used to send important account notifications, keep you informed about LionKasino promotions and offers (where you have consented to receive them), and to allow our support team to reach you when needed. You can manage your communication preferences in your account settings.
LionKasino does not sell, rent or trade your personal data to third parties. However, there are limited circumstances where we need to share certain information with trusted parties:
To process your deposits and withdrawals, LionKasino is required to share the necessary transaction details with payment service providers such as Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and the relevant banks via FPX. Only the minimum required information is shared, and all providers are bound by strict data protection agreements.
LionKasino works with internationally licensed game software providers to deliver high-quality casino games. These providers may receive the minimum technical data required to deliver games to you, but they do not receive your personal identification or financial information without a legitimate basis and a strict data protection agreement in place.
LionKasino will disclose personal data to Malaysian authorities when required by law — for example, in investigations involving financial crime, money laundering, or valid court orders. In such cases, we will disclose only the minimum information necessary and, where permitted by law, will endeavour to notify you of the disclosure.
LionKasino continually invests in data security infrastructure to ensure your information is always protected to the highest standard. Our key security measures include:
All data transmitted between your web browser or app and LionKasino's servers is encrypted using SSL (Secure Sockets Layer) with a 256-bit key — the same encryption technology used by Malaysia's major banking institutions. Sensitive data such as passwords and financial information is stored in encrypted form that is unreadable even to LionKasino staff.
Access to LionKasino members' personal data is restricted to staff who genuinely require it to carry out their duties, based on the principle of "least privilege". All access is logged and monitored. Staff passwords are subject to strict security requirements and must be changed on a regular basis.
LionKasino's systems are monitored 24 hours a day, 7 days a week to detect any unusual activity, unauthorised access attempts, or security threats. Any detected security incidents are addressed promptly by our cybersecurity team.
LionKasino offers two-factor authentication (2FA) for your account. Logins from a new device or location will require additional verification via your registered phone number. We strongly recommend all LionKasino members enable this feature for maximum account protection.
LionKasino retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by Malaysian law. The following are the general data retention guidelines we follow:
Once the retention period expires, your data will be securely deleted or anonymised in accordance with LionKasino's standard data disposal procedures. Anonymised data may be retained for statistical purposes and cannot be linked back to you personally.
LionKasino uses cookies and similar tracking technologies to enhance the user experience, maintain platform security, and understand how players interact with our website. Below is an explanation of the types of cookies we use:
These cookies are essential for the core functionality of the LionKasino platform — including maintaining your login session, saving your language preferences, and ensuring session security. Without them, the platform cannot function properly. Essential cookies do not require your consent and cannot be disabled.
These cookies store your preferences such as game settings, preferred table limits, and display options. They allow LionKasino to provide a more personalised experience each time you visit. You may disable these cookies, though doing so may affect certain platform features.
LionKasino uses aggregated analytics data to understand platform usage patterns — the most frequently visited pages, the most popular games, and how users navigate the interface. Analytics data contains no personally identifiable information and is used solely to improve the LionKasino platform.
You can manage and delete cookies through your web browser settings. Most modern browsers allow you to view, manage, and delete stored cookies. Please refer to your browser's documentation for specific instructions. Note that disabling certain cookies may affect your experience on the LionKasino platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding personal data that LionKasino holds about you. LionKasino is committed to respecting these rights and making it straightforward for you to exercise them.
You have the right to request and receive a copy of the personal data LionKasino holds about you. This request can be made by emailing support@lionkasino.click by clearly stating that you are making a "Personal Data Access Request". LionKasino will process your request within 21 business days. We may require identity verification before disclosing any data, to protect your privacy from unauthorised requests.
If you find that the personal data LionKasino holds about you is inaccurate, incomplete or outdated, you have the right to request a correction. For basic details such as phone number and email address, you can update these yourself via the profile settings in your LionKasino account. For changes to more sensitive information such as your full name or identity card number, please contact our support team with the required supporting documents.
You have the right to object to the processing of your data for direct marketing purposes at any time. If you no longer wish to receive promotional communications from LionKasino, you may opt out via the "unsubscribe" link in any marketing email we send, or by updating your communication preferences in your account settings. Your request will be processed within 10 business days.
For all privacy rights-related requests, please reach out to us through the following channels:
Please include your full name, LionKasino account number and a clear description of your request. LionKasino's data protection team will review your request and respond within the prescribed timeframe.
LionKasino reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform functionality. When we make significant changes, we will notify you via your registered email or through an in-platform notification on LionKasino at least 14 days before the changes take effect.
The latest version of this Privacy Policy will always be available on this page, with the update date shown at the top of the document. We recommend checking this page periodically to stay informed about how LionKasino handles your personal data.
Your continued use of the LionKasino platform after any amendments to this Privacy Policy are published will be considered your acceptance of the updated policy. If you do not agree with any changes, you have the right to close your account and stop using the LionKasino platform.
If you have any questions, concerns or complaints regarding how LionKasino handles your personal data, or if you wish to exercise any of the privacy rights set out in this policy, please contact us:
We value the trust you place in LionKasino by entrusting us with your personal data. It is our commitment to always protect and handle your information in the most responsible and transparent manner. Thank you for choosing LionKasino as your online entertainment platform.
Create a LionKasino account in under 2 minutes and enjoy 500+ top games — live casino, roulette, blackjack, virtual sports and e-sports. Your personal data is protected with 256-bit SSL encryption and handled in compliance with Malaysia's PDPA. Deposit via Touch 'n Go, GrabPay or DuitNow.